Order Cancellation Terms and Conditions

Updated: 26th June 2025

Events

Cancellation policy

7 days before the event: 100% refund

Reschedule policy

If you wish to reschedule an order for a dated event and provided the applicable event is not due to take place within the next 7 days, you can reschedule your session for another time for no extra cost.

Gift Cards

You may only cancel a Gift Card within 24 hours of receiving your Order Confirmation - and we can offer you a full refund, unless you have already used it to make a booking. After 24hrs, Gift Cards are non refundable and non-transferable and last for 12 months from the purchase date.